After Hours
Veterinary
Urgent Care

Shelley R.

Yesterday

I truly enjoyed our experience here this evening. I wasn't quite sure how it worked and never heard of this place but we gave it a go because our vet was closed until Monday. We signed in online before we got there. When we arrived there was only one other family ahead of us. We were greeted and we signed into the kiosks and began to fill out our forms. Before we could start we were directed to a room. All the rooms were very clean and mostly windows so you can see everywhere. Kelsie was our RVT and was so sweet. She took vitals and was very gentle with our dachshund. She explained how everything would go and shortly after she saw us the vet came and examined our baby. He had a double ear infection and they help clean and show us how to administer medication at home. They even allowed me to hold him and participate when we were called into the main examination room for cleansing his ears. We felt so comfortable and my weiner dog did so well. I've never been able to be with our pet when they get taken into the back for a procedure. It was a wonderful experience. I would definitely recommend and go back to. It was also not overly priced for it being urgent.

Karinatiscareno K.

3 days ago

The nurses Jasmine and Christine were so nice, caring and attentive with my cat. The entire staff went about and beyond to make sure my cat was comfortable during his exam and hospital stay.

Carmen G.

3 days ago

They are absolutely amazing. They educate on what they would like to provide and why. I didn’t feel rushed or pressured into anything. Thank you Dr. Ramirez and Lauren for your kindness!

Elsa T.

3 days ago

The veterinarian and staff were so compassionate and patient with my dog. They truly listened to my concerns and took the time to help ease my dog’s nerves, which meant so much to me. Their kindness made a stressful visit feel much more comfortable for both of us. I’m grateful for the care we received and highly recommend this wonderful team!

Brooke L.

3 days ago

The veterinarian and vet staff were wonderful, kind, and practical with their recommendations and treatment plan. They took very good care of our pet!

Lily N.

3 days ago

Staff was super quick and everyone we got to work with was super knowledgeable! Chloe was amazing, we always knew what was happening and she was really attentive! I would definitely recommend urgentpaws if your pet needs help right away, thanks to their help, our kitten Noodle feels a lot better 😌

Jordyn S.

4 days ago

This vet is amazing! We came in here last min needing to get stitches removed and we were met with Jasmine, Sydney, Christine, Chloe and dr. Franco. These veterinarians/ Dr were so sweet and they all cared so much!! They made us so comfortable! Great Place I definitely recommend taking your dog here !

Alicia R.

5 days ago

Chloe & Jasmin and all the staff here was amazing. I will definitely be recommending this place to friends and family.

Nicole S.

5 days ago

Great service from start to finish. The communication and timeliness of our visit was outstanding. Highly recommend bringing your pet here!

Ron C.

5 days ago

This place is really good! Yesterday was my first time there. Here are some highlights: 1) Scheduling - I got in the same day, no waiting - the website let me choose an available appointment time, down to the half hour. 2) Modern and clean facility - I got a feline specific room with bird noises playing to help distract my new cat. The treatment area was open for me to see, not hidden behind a wall. 3) Very friendly and incredible attention to the customer - I just lost another cat of 16 years and dreaded having to go back to a vet. So much of this was made easier and painless because I wasn't waiting for hours. That's Rex, my newly adopted cat, in their cat room. The plant is not real, and just like the rest of the room, was made safe in case he was scared and ran.

Paige R.

6 days ago

I made an appointment for UrgentPaws but arrived 15 minutes early. I was helped right away and was brought into a private room. The environment was very calm and the whole staff was very knowledgeable and caring towards my dog. I was helped by an RVT named Jasmine who was kind, personable, and professional. While I hope my dogs will not need urgent care visits soon, I am so happy to be near such a wonderful clinic.

Danica V.

6 days ago

Christine was amazing and the doctor was amazing. Made me feel very comfortable and my baby Teddy highly recommend this place.

Jessica F.

6 days ago

This place was AMAZING! Everyone was so kind. Jasmine was the best!!!!!

Alexandria S.

1 week ago

Very nice facility, prompt evaluation, kind and personable staff. Happy to know such a wonderful urgent care is in our community with hours that accommodate many.

Rory C.

1 week ago

UrgentPaws in Thousand Oaks, was so welcoming from the start. I brought my two cats in today for two separate issues and the staff treated them like queens :) Jeannette, the vet-tech, and her team were very thorough and put me at ease during my visit. Dr. Martinez was exceptional with my girls and explained everything to me. He did not rush the process at all. He was very patient, and answered every question I had. I had a very pleasant experience at UrgentPaws, and my cats are recovering from their issues well. I’m very happy with the services I was provided. Thank you!!! Thank you!!!!

Fabian O.

1 week ago

Nurse Jasmine, the Staff and the Doctor were all so great and helpful. They helped both of my babies with such care and passion for their well-being. Thank you to them all, Prince Charming and Snow White were in amazing hands.

Maya J.

1 week ago

When your pet is having an urgent need that’s more emergent than waiting days for a vet appointment, but not needing absolute life saving immediate care, it’s important to take them somewhere you know they will be cared for and you won’t be priced completely out of your budget. I came here tonight (10/12) because my pet needed care. Not only was I able to do an online “placeholder” for my pet, I was met with immediate care, and true compassion from the vet and vet techs. While pet care is expensive, and I agreed to the estimate, I ended up paying LESS than what I was quoted. I feel sometimes vets (or other professionals) can give you a quote that you agree to, but won’t know if that whole service is used… and therefore you pay for more than what you end up getting. If you are looking for urgent care for your pet, I genuinely, highly recommend this office. Extra shout out to Chloe who helped me through the process tonight, I felt like she really cares and loves her job, and the animals and families that come in. Thank you!

Destiny M.

1 week ago

Doctor Wells was amazing. I came in so stressed about my 3 pound dog she has been in pain and discomfort for a few days. She never even cried giving birth so I knew something was wrong when she’d cry just petting her. Luckily with the help of his assistant, Christine ( awesome beautiful very well educated young lady) it took them less than an hour to do her exams and figure out the problem. I’m very relived and happy with my decision to come here. Thank you from myself and peaches (the pup) and her brothers. We’re looking forward to her recovery !

Kelsey E.

1 week ago

Amazing Experience. Unfortunelty our dog ate some cookies he was not supposed to and had a ear infection. Staff and Provider was very caring , respectful, detail orientated. Staff and Provider Explained everything step by step. Great feeling knowing our dog was in good hands. Highly recommend this place.

Katherine C.

1 week ago

I took my 11 week old GSD puppy to UrgentPaws yesterday. He had bloody Diarrhea at 9:30 am in the morning and was seen by a vet tech at 11:00. UrgentPaws took such great care of him and had amazing bedside manner. They answered all my questions, eased my worry, were very gentle when examining him, and my puppy seemed very at ease the whole time. I would highly recommend coming here if your little one ever needs emergency care.