After Hours
Veterinary
Urgent Care

Rory C.

Today

UrgentPaws in Thousand Oaks, was so welcoming from the start. I brought my two cats in today for two separate issues and the staff treated them like queens :) Jeannette, the vet-tech, and her team were very thorough and put me at ease during my visit. Dr. Martinez was exceptional with my girls and explained everything to me. He did not rush the process at all. He was very patient, and answered every question I had. I had a very pleasant experience at UrgentPaws, and my cats are recovering from their issues well. I’m very happy with the services I was provided. Thank you!!! Thank you!!!!

Fabian O.

2 days ago

Nurse Jasmine, the Staff and the Doctor were all so great and helpful. They helped both of my babies with such care and passion for their well-being. Thank you to them all, Prince Charming and Snow White were in amazing hands.

Maya J.

3 days ago

When your pet is having an urgent need that’s more emergent than waiting days for a vet appointment, but not needing absolute life saving immediate care, it’s important to take them somewhere you know they will be cared for and you won’t be priced completely out of your budget. I came here tonight (10/12) because my pet needed care. Not only was I able to do an online “placeholder” for my pet, I was met with immediate care, and true compassion from the vet and vet techs. While pet care is expensive, and I agreed to the estimate, I ended up paying LESS than what I was quoted. I feel sometimes vets (or other professionals) can give you a quote that you agree to, but won’t know if that whole service is used… and therefore you pay for more than what you end up getting. If you are looking for urgent care for your pet, I genuinely, highly recommend this office. Extra shout out to Chloe who helped me through the process tonight, I felt like she really cares and loves her job, and the animals and families that come in. Thank you!

Destiny M.

4 days ago

Doctor Wells was amazing. I came in so stressed about my 3 pound dog she has been in pain and discomfort for a few days. She never even cried giving birth so I knew something was wrong when she’d cry just petting her. Luckily with the help of his assistant, Christine ( awesome beautiful very well educated young lady) it took them less than an hour to do her exams and figure out the problem. I’m very relived and happy with my decision to come here. Thank you from myself and peaches (the pup) and her brothers. We’re looking forward to her recovery !

Kelsey E.

5 days ago

Amazing Experience. Unfortunelty our dog ate some cookies he was not supposed to and had a ear infection. Staff and Provider was very caring , respectful, detail orientated. Staff and Provider Explained everything step by step. Great feeling knowing our dog was in good hands. Highly recommend this place.

Katherine C.

5 days ago

I took my 11 week old GSD puppy to UrgentPaws yesterday. He had bloody Diarrhea at 9:30 am in the morning and was seen by a vet tech at 11:00. UrgentPaws took such great care of him and had amazing bedside manner. They answered all my questions, eased my worry, were very gentle when examining him, and my puppy seemed very at ease the whole time. I would highly recommend coming here if your little one ever needs emergency care.

Rivas

1 week ago

UrgentPaws took amazing care of my kitten tonight after a big scare we had! We were seen as soon as we came in and they went above and beyond with their questions and information. My kitten got so much love and care while we were there. Extremely grateful for such an amazing office and outstanding team! Thank you to Christine, Jasmin, and Dr. Morey for all of your amazing work!! Definitely recommend this office when your pets need care right away!

Mark W.

1 week ago

When my 19 year old Kitten reached the end of her time I ended up taking her here to end her suffering. The staff were all so compassionate, caring and supporting. The whole process was done with such care for both Kitten and for me. And then a couple of weeks later they sent a thank you/condolences card. I am appreciative and grateful that I found this place for those last moments.

Tom G.

1 week ago

Took our American bully in for a sudden rash. The staff were extremely kind, helpful, and experienced. They thoroughly explained all our options and helped us make a decision based on what we were comfortable with. Definitely will go again for emergency needs!!

elway T.

2 weeks ago

I would like to thank the doctor and his assistant Angela for taking good care of our dog lucy. Angela was so nice , patient and caring to our dog . Angela went above and beyond to ensure our dog lucy was conformable and not scared. The location was very and clean. The doctor made sure before we left that all questions were answered and we understood what he was staking to us about.

Jon M.

2 weeks ago

10/10 have already recommended to all my friends and family who have pets! The staff was suuuuper accommodating and patient with me and my pup as Bronson had to be put down due to cancer. Super clean and friendly and even sent me a card and some prints of his paws and his big ol nose! Thank you again and will definitely be coming back if I have to (fingers crossed I dont)!

chivir

3 weeks ago

Thank you so much for the beautiful card and your kind words about Abby. Your support means a lot to me and my family during this difficult time."

Romeo B.

3 weeks ago

Jasmin , thank you for your help and making sure that Pua is well taken care of. You are awesome!!!

Teresa F.

3 weeks ago

My Dog had swallowed a ear from a toy she was playing with I took her in they were so nice and understanding and knowledgeable everyone was so great I had a really good experience they made me feel calm and made sure my baby was taken care of definitely recommend here ❤️🐶☺️

elle R.

3 weeks ago

Last night our puppy had a bad reaction to a vaccine and her face was swelling. When we got there they were dealing with another emergency but made sure we were taken care of exceptionally! They were so sweet and calmed our anxiety immediate. Within an hour she was back to her normal self:)

Karen B.

3 weeks ago

I literally can’t say enough about the team at Urgent Paws. We unfortunately had to put down our cat. She was my daughter‘s cat who passed away 10 years ago. So she was really, really special to us. It’s like losing the last piece of my daughter. Sydney went above and beyond. She was so kind and empathetic, she made this process bearable. I received a lovely personal card. It meant everything to me. We will be bringing all of our pets to this establishment.

Andrea B.

1 month ago

I can’t say enough positive things about this animal urgent care! I called ahead because my cat was in respiratory distress, and they were ready and waiting for him the moment we arrived. They immediately took him back and made sure he received the care he needed during a very scary situation. What impressed me even more was the level of care after we left. They checked in on him the next day to see how he was doing. When we found out he had a bacterial infection and my other cat began showing symptoms, they were able to help with her as well. They even helped us figure out that our new rescue kitten was most likely the carrier of the infection. On top of all of that, the staff took the time to show me the best way to administer medication to my very sassy and uncooperative cats—which was incredibly helpful! From the moment I called, I felt like they genuinely cared about my cats and wanted to help our entire furry family. Their compassion, responsiveness, follow-up, and willingness to go above and beyond meant so much to us. I am incredibly grateful for the care they provided and would absolutely recommend them to anyone needing urgent care for their pet.

Holly H.

1 month ago

Truly the best vet experience I’ve had (and my dog has been to the vet A LOT). Chloe , the VTA, helped me from the time I called through the end of my visit. She was incredibly kind, attentive, empathetic, and understanding and made sure both my dog and me were comfortable. The doctor and vet tech, Sydney and Dr. Colon were both knowledgeable, thorough, answered all of my questions and took great care of my dog and were able to successfully treat him . They were also both incredibly kind. Communication was clear and they were upfront about the cost, which was an absolutely reasonable price . If your pet needs urgent care, come here! Thank you team!

Lauren R.

1 month ago

The best urgent veterinary experience I have had in a very long time. My dog had a suspected infection, but my vet couldn’t get her in and they recommended urgent paws. Since it wasn’t life-threatening, I felt like I could wait until 3 PM to get in. I was able to reserve my appointment time at 3 PM. Walked right in as soon as they opened and they took me immediately to a room no waiting whatsoever. The facility was very clean and modern and I liked that I could see them pulling my dogs blood work since the patient room doors have a window to see the technician area. The staff was all really friendly. You could tell they really love the dogs they were working on. I was kept informed of the progress and it all went very quickly, believe it or not I was in and out in under two hours. That never happens at an Emergency vet! Prices were about what you can expect to see an Emergency Vet. I don’t hope to be back, but I take great comfort in knowing this practice is available in the community and will be there when I need it. Thank you to the staff for taking great care of my Birdie girl!

Charlene C.

1 month ago

The last time we had to take one of our dogs in for urgent care, we waited literally 4 hours. My husband found UrgentPaws and we said we would come here instead for the next time something happened. Well that day came this past Sunday. We took our 15 year old Shih Tzu in at 10AM as soon as they opened. We got a room right away and were in and out within an hour . The following day, we even received a follow up in to ask how she was doing. That was the most amazing experience we’ve ever had. So glad they opened so close to us.